Last updated: February 6, 2026
1. Introduction
38shift (\"we\", \"our\", or \"us\") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by 38shift, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. Information Collection & Legal Basis
We collect information that you provide directly to us (Name, Email, Job Title) under the legal basis of Legitimate Interest to respond to your business inquiries. We also collect technical usage data via Google Analytics based on your Consent.
3. Use of Information
We use your data strictly to:
- Provide and maintain our AI implementation services.
- Communicate with you regarding your project or inquiry.
- Improve our improved website performance via anonymized analytics.
4. Your Data Rights (GDPR)
Under strict data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate data we hold.
- Erasure: Request that we delete your personal data ("Right to be Forgotten").
- Withdraw Consent: Revoke consent for tracking or marketing at any time.
To exercise these rights, please contact our Data Protection Officer at info@38shift.com.
5. Data Security & International Transfer
We implement industry-standard security measures. Your data may be processed in the United Kingdom or Kosovo. We ensure appropriate safeguards are in place for any international transfers in compliance with EU/UK adequacy decisions.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@38shift.com.